Shipping Policy

Shipping Policy main image Shipping Policy image

SHIPPING POLICY

Refast offers flat-rate shipping for domestic Australian orders only. International orders are excluded from this offer and shipping is calculated and quoted on a case-by-case basis so please enquire first and we can prepare a shipping quote for you before proceeding with your order.  Australian post codes classified by Australia Post as "remote" as well as orders over 21kg or items which are large/bulky are also excluded and freight will be charged at cost and added to your order.

Refast ensures all in-stock items are shipped within 48 hours of order placement but if there are any delays expected or supply issues, Refast will contact you immediately to notify you of such delays.

Transit times after dispatch of your order can vary depending on your location but our express freight services will have your orders delivered as soon as possible. If however you do not receive your order within 7 working days, please contact us immediately so that we can investigate the issue and get your goods delivered.